Returns & Exchanges

At European Deli, we strive to ensure your gourmet imports arrive in perfect condition; however, due to the perishable nature of our food products, we can only accept returns on non-perishable items or damaged goods. Please notify us within 48 hours of delivery to initiate a claim for any quality issues or shipping discrepancies.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and clear photos of the items you wish to return or report as damaged.

• 2.
  Receive Authorization

  Wait for our team to review your request and issue a Return Merchandise Authorization (RMA) number for qualifying non-perishable goods.

• 3.
  Pack Securely

  Place the unopened, original-packaged items into a sturdy shipping box, ensuring the RMA number is clearly written on the outside.

• 4.
  Ship and Refund

  Send the package back to our warehouse via a tracked service; once inspected, we will issue a refund to your original payment method within 5-7 business days.